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    Nexi Checkout for Shopware

    This guide describes how to install, configure, and use Nexi Checkout webshop module for Shopware 6.

    Compatibility: Shopware 6.4+
    Latest version: 1.3.7 (2022-09-06)

    Before you start

    Before you start, you need an Nexi Checkout Portal account. See the guide Create account for more information about creating a free test account.


    Our Shopware plugin is the perfect extension to enable the Nexi Checkout checkout to its full potential for your Shopware store. Nexi Checkout supports most popular payment methods.

    You may see below all the payment methods offered by Nexi Checkout. This list refers to all markets.

    Depending on your country or region, the list may vary. If you are uncertain about a specific payment method and whether it is available in your country or region, please contact Support for more information.

    Checkout plugin - Shopware6

    Shop features

    • The fast checkout with "remember me" functionality.
    • Embedded checkout for an optimized user experience. Users are not redirected outside Shopware.
    • A smart mix of payment methods to suit all preferences.
    • Multiple checkout languages and currencies for selling in your domestic market and abroad.

    The following screenshot shows a checkout page provided by the Nexi Checkout module:

    Shopware module

    Administration features

    • Quick setup and flexible configuration.
    • Intuitive order management with synchronized captures and refunds.
    • Compatibility with discounts, tax (VAT), and shipping options.
    • Compatible with multi-shop setups.

    The screenshot below shows the settings page for the Nexi Checkout module:

    Shopware 6 admin config


    How to install the Checkout module for Shopware 6:

    1. Connect with a SSH client and navigate to the root directory of your Shopware 6 installation.
    2. Install the plugin by running the command: bin/console plugin:install NetsCheckout
    3. Activate the plugin by running the command: bin/console plugin:activate NetsCheckout
    4. Clear the cache by running the command: bin/console cache:clear

    The module is now installed and ready to be configured for your Checkout account.


    After installing the module, you need to do some basic configuration of the module in Shopware Admin:

    1. Navigate to Settings > System > Plugins
    2. Locate the Nexi Group payment plugin and press the button with three dots (...) to access the configuration.
    3. Fill out the required fields, such as merchant ID and integration keys (secret keys and checkout keys).
    4. (Optional) Customize the module according to your needs using the additional settings on the configuration page.

    Both the merchant ID and the integration keys can be found in Nexi Checkout Portal. See the following pages for more help:

    The screenshot below shows the configuration page for the module:

    Shopware 6 admin config

    The following table lists all the settings you can configure in the administration area for the Nexi Checkout module:

    Configuration settingDescription
    Payment EnvironmentToggles between live mode and test mode. Choose test mode if you want to make test purchases using the test environment. There are sample card numbers and invoice addresses for testing purposes. Live mode requires an approved account.
    Live Secret keyYour live secret key from Nexi Checkout Portal.
    Live Checkout keyYour live checkout key from Nexi Checkout Portal.
    Test Secret keyYour secret key for test purchases from Nexi Checkout Portal.
    Test Checkout keyYour checkout key for test purchases from Nexi Checkout Portal.
    Terms UrlThe URL to the terms and conditions of your webshop.
    Merchant Terms UrlThe URL to the privacy and cookie settings of your webshop.
    Checkout FlowSelect between Hosted and Embedded. Hosted loads a new payment page whereas embedded inserts the payment window directly on the checkout page.
    Enable Auto-captureAllows you to instantly charge a payment straight after the order is placed. Important! Capturing a payment before shipment of the order might be liable to restrictions based upon legislations set in your country. Misuse can result in your Nexi Checkout account being forfeit.


    You've now installed and configured the Nexi Checkout webshop module. If you have further questions, please see the troubleshooting section below or reach out to our support.

    Order management

    It's possible to manage orders directly in the Shopware administration:

    1. Navigate to Admin > Orders > Overview.
    2. Press on an order line to access order details.
    3. Choose your desired action: cancel, capture, or refund. The Nexi Checkout plugin will synchronize automatically. The payment status will also be updated in Nexi Checkout portal.

    All transactions performed by Nexi Group are accessible in Nexi Checkout Portal.

    The following screenshot shows the list of orders in Shopware administration:


    Below are some of the most common configuration errors, their cause and steps that you can follow to solve them.

    Nexi Group payment plugin is not visible as a payment method

    • Ensure the Nexi Group module is available in the right Sales Channel in the plugin configuration.
    • Under the Sales Channel section, select your Shop Name under General settings. Add plugin in Payment methods.
    • Temporarily switch to the Shopware 6 standard template. Custom templates might need additional changes to ensure correct display. Consult with your web designer or developer.

    Nexi Group payment window is blank

    • Ensure your integration keys in the Nexi Group plugin settings are correct and do not contain additional blank spaces.
    • Temporarily deactivate third party plugins that might affect the functionality of the plugin.
    • Check if there are any temporary technical inconsistencies:

    Payments in live mode don't work

    • Ensure you have an approved Live Nexi Checkout account for production.
    • Ensure your Live Nexi Checkout account is approved for payments with the selected currency.
    • Ensure payment method data is correct and supported by your Nexi Checkout agreement.

    Go live checklist

    For more information, refer to the section Go-live checklist.