Additional Services
Along with reservations, the following services are also made available.
Insertion of terms and conditions
Allows you to upload, view and edit custom terms and conditions documents for each facility for use with the Disputless service.
You can enter the terms and conditions through the following API or from the Nexi back office in the appropriate section of reservations.
Insertion of terms and conditions (POST /termsAndConditions)
Incremental
Allows you to perform an incremental operation on a reservation.
Incrementals are additional pre-authorizations that add up to the first, without customer involvement. This operation can be used, for example, for customers who decide to extend their stay at a facility.
You can perform this operation via the following API or from the Nexi back office, in the special reservations section.
No Show Payment
Allows you to make a no show payment on a reservation.
If the customer does not show up at the facility and the reservation has not been canceled within the terms and conditions defined, it is possible to request a refund according to the terms and conditions predefined by the circuit rules.
You can perform this operation via the following API or from the Nexi back office, in the special reservations section.
Delayed Charge
Allows you to carry out a delayed charge on a reservation.
Delayed charges give you the option of making additional charges to your card. This operation can be used, for example, for customers who have used the mini bar or have caused property damage.
You can perform this operation via the following API or from the Nexi back office, in the special reservations section.
Deferred and Delayed Collection
For refundable and non-refundable bookings, made by credit card, there is a choice between deferred or delayed collection.
Deferred collection
The feature is available for both refundable and non-refundable bookings.
When you decide to proceed with a reservation through deferred collection, a pre-authorization is made and the transaction will have a duration of 28 days after which it will be canceled.
Deferred collection maintains the current booking settings in terms of communication and terms and conditions.
By using the deferred collection type, the reservation is by default enabled for the possibility of incremental operations, always if supported by the circuit rules.
When the merchant cancels or reverses a reservation with deferred collection, an email will be sent to the cardholder to notify the cancellation of the pre-authorization. If the canceled transaction is also multi-currency, the multi-currency cancellation / reversal email will also be sent.
XPay will send an email to the merchant with the booking details 2 days before the pre-authorization expiration to report the imminent expiration.
The email address to which you will receive the notice is the email associated with the structure of the transaction code.
Delayed Collection
The feature is available for refundable and non-refundable bookings.
By choosing deferred collection, the merchant can indicate the deferrals on which to divide the payment of the total amount of the reservation.
The choice of the deferred collection type requires the merchant to indicate the total amount of the reservation and from 2 to 12 installments on which to divide the payment.
The installments must comply with the following conditions:
- The first installment must have an amount equal to the amount of the transaction.
- The date of the first installment must not be indicated, even if present, the date of the payment made by the cardholder will be considered.
- The sum of the installments must correspond to the total amount of the reservation.
- An installment payment date cannot be specified prior to the current date and each installment must be subsequent to the previous one.
- The installments must be indicated in order of payment date.
- The date of the last installment cannot be later than the booking start date.
- The last installment may be indicated as to be paid at the facility.
- In the case of Pay-By-Link, the second installment must be after the expiry of the link.
By paying for a reservation that provides for future deferments, a contract will be created associated with the card used by the user at the time of payment to be used for payment of installments.
The contract, unless otherwise specified by the merchant on call, may not be used to make recurrences other than payment of installments.
As an installment plan is activated, each installment, on the due date, will be paid by automatic XPay procedures. These procedures, on a daily basis, will select the installments to be paid on the day to the exclusion of plans for which a default has previously occurred.