Checkout for WooCommerce

Overview

Our WooCommerce plugin is the perfect extension to enable the Checkout to its full potential for your WooCommerce store. Checkout supports most popular payment methods.

Please find all documentation relating to installation and configuration here at this link:

https://docs.krokedil.com/nexi-checkout/get-started/introduction/#installation

This documentation will help you also with required Wordpress settings.

Installation

Required WordPress/WooCommerce settings:

• You need to enable HTTPS (install a SSL/TLS certificate) in your web store to get Nexi Checkout to work.

• Make sure that you have enabled pretty permalinks in your WordPress installation. Otherwise callbacks from Nexi back to your store won’t work and orders will not be updated with the correct order status/information.

• It’s important that callbacks from Nexi to your store don’t get blocked by security or caching plugins. Make sure that requests to https://yourdomain.com/wc-api/ aren’t blocked.

• To get the order total to match between WooCommerce and Nexi you need to configure WooCommerce to display prices with 2 decimals. More information about displaying of prices and how it can cause rounding issues can be found in this article.

• It’s recommended to add/use SKU on products (even on product variants). This is needed to keep track of purchased products in orders between the two systems and to make refunds working properly.

• Your checkout page must use the Classic Shortcode block if you want to use the Embedded or Overlay checkout flows. Nexi Checkout only support the Checkout block when using the Redirect flow at this point. You can read more about this here.

• You can not alter, or add to, the [woocommerce_checkout] shortcode when this is used.

For detailed installation instructions, please follow this link: Installation

Configuration

Before you get started

You need to make sure you are using the checkout shortcode on your set Checkout Page if you want to use the Embedded or the Overlay checkout flow.

The Checkout block is the default for new WooCommerce installations as of version 8.3. Nexi Checkout does not yet fully support this unless you use the Redirect checkout flow.

Go to Pages → your set Checkout Page and transform the Checkout block to the Classic Shortcode block.

Navigate to WooCommerce → Settings → Payments → Nexi Checkout

For detailed configuration instructions please follow our documentation guide: Configuration

After installing the module, you need to do some basic configuration:

1. Navigate to WooCommerce > Settings > Payment.
2. Click the Checkout link in the list of available payment methods.
3. Fill out the required fields, such as merchant ID and integration keys (secret keys and checkout keys).
4. (Optional) Modify the module according to your needs using the additional settings on the configuration page here

Troubleshooting

Both the merchant ID and the integration keys can be found in Checkout Portal. See the following pages for more help:

• Where can I find my merchant number (merchant ID)?
• Access your integration keys

Order management

Requirements

To get started with order management in Nexi via your WooCommerce store, you need to activate Manage orders settings in the payment getaway settings.

For further information please follow this link: Order Management

For information

All transactions performed by Nexi Group are accessible in Checkout Portal.

Troubleshooting

Checkout troubleshooting is managed by our expert WooCommerce partner Krokedil AB. Please, check complete documentation at: https://docs.krokedil.com/nexi-checkout/troubleshooting/

If you still have problems and issues after you have gone through the steps in the link above, you're welcome to get in touch with us at support@krokedil.se.

Before creating a support ticket, we recommend you to try to locate the issue yourself. Or at least – to determine where the issue is located and prepare as much as possible.

Nexi Group payment window is blank

• Ensure your integration keys in the Nexi Group app settings are correct and do not contain additional blank spaces.
• Temporarily deactivate third party plugins that might affect the functionality of the app.
• Check if there are any temporary technical inconsistencies: https://easy-status.developers.nets.eu/

Payments in live mode don't work

• Ensure you have an approved Live Checkout account for production.
• Ensure your Live Checkout account is approved for payments with the selected currency.
• Ensure payment method data is correct and supported by your Checkout agreement.

Go live checklist

For more information, refer to the section Go-live checklist.