Refund a charge

Refund a charge

If you need to refund a payment that has been charged, you can use the method Refund charge. It would be more correct to say that it is a specific charge that is being refunded, and therefore you always need a charge identifier when doing a refund. A charge can be fully refunded or partially refunded.

A full refund only requires the amount to be specified. A partial refund requires a complete order specification. Here follows an example of a partial refund:

{
    "amount": 2750,
    "orderItems": [
      {

You can track the refund events using the webhook events named:

• payment.refund.initiated
• payment.refund.completed
• payment.refund.failed

After a refund has been initiated but still not completed or failed, the refund is in a pending state. It is possible to cancel a pending refund. A refund can be pending for a number of reasons, see the Manage payments guide for more information.