Migration Guide - D2 or DT to Checkout
We are discontinuing support for D2 and DT platforms as of April 26, 2022. We are transferring our payment gateway services to a more modern, scalable and future-proof platform.
Replace your existent solution with Checkout
We hope that you want to continue using the Nexi Group payment gateway. If so, you need to upgrade your integration for continued access to Nexi Group payment gateway services. All you need to do is contact us to renew your agreement.
I want to replace my D2 or DT solution with Checkout. What do I need to do?
In order to get Checkout up and running, you must open a Checkout account as described here.
Creating an account is free of charge. Your newly created account will be in test mode by default. You can start integrating Checkout to your site and test it (in test environment) immediately.
To go live, you need to apply for a live account from within your Checkout account. You can also contact us for support.
I have subscriptions and recurring payments set up with my D2/DT solution which I need to continue with Checkout. How do I make that work?
If you have recurring payments set up for your customers, these should be continued with your Checkout payment solution. Simply follow the steps below:
Send an email to one of the following addresses (depending on your country):
This email needs to contain the following information:
- D2 or DT merchant ID
- Your new Checkout merchant ID (stated in your account)
- Bank Statement (the text after the “*” will be visible on customers bank account): Nexi Group * “YOUR TEXT”.
Finally, we will get back to you with a list, mapping your old “ticketId” (D2) or “verifyId” (DT) to your new Checkout “subscriptionId”.
Use this list for your internal record-keeping. The subscriptions will continue in Checkout from the moment the migration has been done successfully.
I have decided to choose a different Payment Solution Provider, other than Checkout. How do I get my subscriptions and recurring payments transferred?
In that case we need the following information from you:
- Your new payment service provider‘s name
- Your organization's number, merchant ID, company name – so it can be located at the other payment service provider’s backend
- Contact person a. Name b. Position c. Contact information (phone/e-mail (required))
- D2 or DT merchant ID
- The completed data release statement (you and the PSP need to sign it)
We will contact the PSP and make sure to move the tickets.
Please find a more detailed description of the necessary steps here.
With D2/DT we have separate accounts for logging in via the API or the account. Will that be possible to do with Checkout as well?
Once you have created your Checkout account, you will be able to add additional users to it. However, your Checkout credentials (API integration keys, merchantID) will remain the same for all users.
What about customizing my customer’s payment experience? Will I have the same options as I had with D2/DT? What about currencies?
Will I get support from Nexi Group for the migration?
We have several resources dedicated to support you during the migration. Please contact us, if you are not in contact with one of our Customer Success Managers and we will get in touch.