Cancel payments
Cancel payment
When a customer has completed the checkout flow and accepted the payment, the specified amount has been reserved (but not charged) on your customer's payment card.
If a customer cancels an order before the goods are shipped, you have the possibility to cancel the payment. By canceling a payment, the reserved money will be released to the customer's payment card. To cancel a payment, call the method Cancel payment as demonstrated in the following example:
It is not possible to cancel a payment that has been already charged. In case you have already charged a payment you need to do a refund. You can read more about refunds below.
Cancel payment
- PHP
- Node
<?php $paymentId = "<PAYMENT_ID>"; $payload = '{
Remember to replace the amount in the payload so that it matches your payment.
You can subscribe to the following webhook events to track cancel requests associated with a payment:
It is not possible to cancel a payment that has been already charged. In case you have already charged a payment you need to do a refund. You can read more about charges and refunds in the following sections.